Last Updated: 25 August 2026
This Privacy Policy explains how LVLD Investments trading as Altitude Algo ("Altitude Algo", "we", "us" or "our") collects, uses, stores and discloses personal information.
We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws.
Depending on how you interact with Altitude Algo, we may collect information including:
We aim to collect only information reasonably necessary for our business activities.
We may collect personal information when you:
We may also receive information from service providers used to operate our business.
We may use personal information to:
Altitude Algo may use Stripe or other payment processors to process transactions.
Payment information provided during checkout may be transmitted directly to the relevant payment processor.
Altitude Algo generally does not store full credit or debit card numbers on its own systems.
Payment processors handle your information in accordance with their own privacy policies and security standards.
Our website may use the Meta Pixel and related Meta advertising technologies.
These technologies may collect information about activity on our website, such as:
We may use this information to:
Meta processes information collected through its services in accordance with Meta's own privacy terms.
We may use Google Analytics, Google Tag Manager or similar analytics services.
These technologies help us understand how visitors interact with our website and marketing.
Information collected may include website activity, device information, browser information, approximate location and referral information.
Our website may use cookies and similar technologies.
Cookies can help us:
You may be able to manage or block cookies through your browser or device settings.
Blocking certain cookies may affect website functionality.
Altitude Algo may use Tidio or another live-chat/customer-support platform.
When you use live chat, information including your name, email address, IP address, chat messages and technical information may be processed through the relevant provider.
This information is used to respond to enquiries and provide customer support.
Where Altitude Algo uses Calendly or another booking provider, information submitted when scheduling an appointment may be processed by that provider.
This may include your name, email address, phone number, appointment details and responses to booking questions.
Where permitted by law, Altitude Algo may contact you by email, telephone or SMS regarding:
Marketing communications will provide a method of unsubscribing where required.
Transactional or service-related communications may still be sent where necessary to deliver a product or service you have purchased.
We may disclose personal information to third parties where reasonably necessary to operate our business, including:
We do not disclose personal information to third parties merely for them to independently sell unrelated products to you unless you have consented or the disclosure is otherwise permitted by law.
Some service providers used by Altitude Algo may store or process information outside Australia.
This may include providers of:
Where required by applicable law, Altitude Algo will take reasonable steps in relation to overseas handling of personal information.
Altitude Algo takes reasonable steps to protect personal information from:
Security measures may include access controls, password protection, secure third-party providers and appropriate technical and organisational safeguards.
No electronic transmission or storage system is completely secure.
We retain personal information for as long as reasonably necessary to:
Information that is no longer reasonably required may be deleted, destroyed or de-identified where appropriate.
You may request access to personal information that Altitude Algo holds about you.
You may also request that inaccurate, incomplete or outdated information be corrected.
To make a request, contact us using the details at the end of this policy.
We may need to verify your identity before fulfilling a request.
You may request deletion of personal information we hold about you.
Where legally and reasonably possible, we will action the request.
Some information may need to be retained where required for legal, taxation, accounting, fraud prevention, dispute resolution or other legitimate purposes.
You can unsubscribe from marketing communications by following the unsubscribe instructions contained in the communication or by contacting Altitude Algo.
Unsubscribing from marketing does not necessarily stop communications required to administer an existing customer account or service.
Our website may contain links to third-party websites or services.
Altitude Algo is not responsible for the privacy practices of third-party websites.
You should review the privacy policy of any third-party service you use.
Altitude Algo products and services are not intended for persons under 18 years of age.
We do not knowingly seek to collect personal information from children for the purpose of providing trading-related products or programs.
If you have a question or complaint regarding how we handle your personal information, contact us using the details below.
We will review privacy complaints and respond within a reasonable period.
Where applicable, individuals may also have the right to contact the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy where our business practices, technology, services or legal obligations change.
The most recent version will be published on our website with the updated effective date.
LVLD Investments trading as Altitude Algo
ACN: 677 701 576
Email: info@altitudealgo.com
Website: altitudealgo.com
Trading involves substantial risk of loss and is not suitable for every investor.
This disclaimer is made for the purposes of the Corporations Act 2001 as amended by the Financial Services Reform Act 2001 (the Acts). LVLD Investments, trading as Altitude Algo, has no Australian Financial Services License (AFSL) under Part 7 of the Corporations Act 2001 as amended and does not purport to give advice or operate in any way in contravention of the Acts. LVLD Investments, its officers, agents, representatives, and employees exclude all liability whatsoever, in negligence or otherwise, for any loss or damage relating to this publication to the fullest extent permitted by law. LVLD Investments has a policy which does not permit the endorsement or recommendation of any product or service regulated by the Acts.
The materials, resources, commentaries, content, and information provided by Altitude Algo and LVLD Investments and each of their respective officers, agents, representatives, employees, advertisers, and sponsors (collectively, LVLD Investments) are for general information and educational purposes only.
LVLD Investments cannot and does not make any guarantees about your ability to achieve any particular results by using any service purchased through LVLD Investments. Nothing on this page, our website, or any of our services is a promise or guarantee of results, including that you will make any particular amount of money or any money at all. Accordingly, any results on our website, including this page, are illustrative of concepts only and should not be considered average results, or promises for actual or future performance. Trading involves risks, and you should do research; please ensure you obtain professional advice to ensure trading or investing in any financial products is suitable for your circumstances.
Past performance is not a reliable indicator of future results. Metrics reflect automated indicator alerts (simulated performance) and do not represent live execution. Actual outcomes vary due to slippage, commissions, and market conditions. Trading involves substantial risk of loss. All content is general advice only, prepared without considering your personal objectives, financial situation, or needs.
This site is not a part of the Facebook website or Meta Platforms, Inc. Additionally, This site is NOT endorsed by Meta in any way. FACEBOOK is a trademark of META PLATFORMS, Inc.
This does not represent our full Disclaimer. Please read our full disclaimer.
© 2026 Altitude Algo.